Welcome! Please take the time to review the following office guidelines and policies so that we may better serve you. It will outline our terms for providing service and will help clarify any questions before making an appointment.
Nutrition and Metabolic Patient Preparation Guidelines
Energy & functional medicine assessments require restriction of caffeine, supplements, or any non-necessary medication the day of visit. If you’re still uncertain, call your doctor.
In consideration for chemical and environmentally-sensitive patients, please do not wear any perfume or cologne the day of your appointment.
Send any recent lab (blood, stool, etc.) and imaging studies (reports only, not actual films) mailed or emailed to us PRIOR to your appointment. Make copies for yourself if needed first. Copies we obtain are kept for our records. You may need to sign an ‘authorization to release medical records’ form at your doctor’s office. We can send this form if needed to your doctor/imaging facility. Do not fax to our office if more than 3 pages. Allow enough time to have these in your possession before the appointment to reduce delays. All records, according to HIPAA regulations, will be strictly confidential.
Retail Sales & Product Shipping
Many doctors offer supplies at their offices for patient convenience. Dr. Barsten, DC often recommends nutritional products or other natural remedies. Although he suggests commercial products (health food stores or online), many are from our office or web pharmacy. Lab testing and experience show many commercial products are poor quality, in spite of label claims. We research and test products globally to source the highest quality. Product costs are not included in evaluation or consultation fees. For refills, we ship all over the world for a small charge. Unopened products (except homeopathics) returned within 30 days will be given a full refund.
No Show & Cancellation Policy
Dr. Barsten, DC is committed to offering the highest level of service to as many people possible. Therefore, we require a minimum of a 48 hour cancellation notice on all appointments of 1 hour or more, and a 24 hour notice on shorter appointments. No shows or cancellations with less time will automatically be charged a $50 fee. Our staff may attempt to remind you of your appointment, but it is your responsibility to remember.
- Office services are payable at the time of service. We accept cash, check, VISA, MC, Apple Pay, and AMEX.
- Phone or Zoom consultations can be billed to your credit card. We can send you a statement describing the service/fees.
- Supplements or products can be shipped and charged to your credit card as well.